Customer Service From A Band & Label [Revisited]
To recap, the MUTEMATH VIP tour tickets pre-sale was a whole package that came with a digital download of the new album, ‘Armistice’. Because of something going wrong, the album wasn’t available to download until late the day it was released. The reason this was an issue? The people purchasing this package were supposedly the biggest fans of the band and wanted it as soon as possible. If interested you can read the original post here, post which went over the details.
The label, I assume with much prodding from the management and band, aimed to rectify the situation with a physical copy of the album along with an exclusive vinyl. You can see more pictures of the 45, which recently went out to fans, below.
For those interested the record includes “Backfire” on side A with “Architecture” appearing on the B side.
